Top Hat Valet, Shift Supervisor

Toledo, Ohio, United States

Description

Top Hat Valet will soon take over the operation of the Renaissance Hotel valet operation in downtown Toledo, and we are looking for responsible, motivated Shift Supervisors to assist our Manager overseeing this operation. This is a 24 hour per day, 7 day per week operation and we have all shifts available. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction.

Ideal candidates will be leaders with a strong focus on excellent customer service experiences. You should also be organized and excel at solving problems. Interpersonal and mediation skills will be very useful, since you’ll often be acting as a point of contact between the manager, employees and customers.

The Shift Supervisor is responsible for ensuring the service experience for hotel guests meets or exceeds company and client expectations. This position is responsible for troubleshooting and providing guidance to the valet team when the manager is not onsite. This role is also responsible for completing daily shift paperwork.

With over 70 years of experience in the parking service industry, Top Hat Valet management serves a diverse set of clients for their valet parking needs. Top Hat Valet is a locally owned company offering premier parking and guarantees our services, our people, and our performance.


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